Terms and Conditions

1. GENERAL

1.1 We may revise these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
1.2 You will be able to access most areas of this website without registering your details with us. Certain areas of this website are only open to you if you register.

2. ORDERING FROM US

2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement via email, detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from us.

2.2 Your order is an offer to us to purchase the product specified in the order. Our acceptance of an order takes place when we accept payment or dispatch the product, whichever is sooner. When we dispatch the product the purchase contract will be made even if your payment has not been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

2.3 We may refuse to accept an order:

• where we cannot obtain authorisation for your payment; or
• if there has been a pricing or product description error; or
• if you do not meet any eligibility criteria set out in our terms and conditions.

Order acceptance is subject to internal anti-fraud security checks which may result in the cancellation and refund of customer orders.

• up to 30 days: if your item is faulty, then you can get a refund.
• up to six months: if your faulty item can’t be repaired or replaced, then you’re entitled to a full refund, in most cases.

3. DELIVERY

For full details on delivery charges and estimated timescales please visit our delivery page. Information on these items will also be provided when you place your order with us.

We make every effort to deliver products within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Risk of loss and damage to goods passes to you on the date when the goods are delivered.

4. PAYMENT

4.1 You can pay for your purchases online using most major credit or debit cards, including Mastercard, Visa Credit Card, Visa Debit Card, Visa Electron, Solo, Maestro and American Express. You can also make payment using PayPal and Clearpay.

4.2 To ensure that your credit or debit card account is not being used without your consent, we will validate the name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. We confirm that any personal information that you provide to us is held strictly in accordance with the Data Protection Act 1998.

4.3 We will take reasonable care to keep your order and payment details secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from this website.

4.4 Retention of Title - Notwithstanding delivery and the passing of risk, property in and title to the goods shall remain with Hochanda Global Limited until Hochanda Global Limited has received payment of the full price of (a) all goods and/or services the subject of the sales contract and (b) all other goods and / or services supplied by Hochanda Global Limited to the buyer under any contract whatsoever. Payment of the total full retail price shall include, without limitation, the amount of any interest or other sum payable under the terms of this and all other contracts between Hochanda Global Limited and the buyer.

5. PRICING

5.1 The price you pay is the price displayed through service at the time we receive your order, apart from if we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price, or cancelling it. If you cancel and you have already paid for the products, you will receive a full refund. If we are unable to contact you we will treat the order as cancelled. While we try and ensure prices are accurate, our services contain a large number of products and it is always possible that, despite our reasonable efforts, some of the products on our website may be incorrectly priced.

5.2 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure found within our delivery section.

5.3 All product prices are shown in £ Sterling and are inclusive of VAT (Value Added Tax) at the current applicable rate, unless specified otherwise.

5.4 Orders from outside the UK or EU may be subject to import duties and taxes. All applicable duties, fees and any additional charges for customs clearance levied by the importing country at the time the shipment arrives in your country are your sole responsibility.

6. CANCELLATION AND RETURNS POLICY

For information about cancellation and returns, please refer to cancellation and returns. If you take advantage of any multibuy offer or discount, you will be refunded according to the discount that was applied to the offer. In the unlikely event that you receive faulty or damaged goods, please contact us at Customer Services as soon as possible. There is more information in Cancellation and Returns regarding returning faulty or damaged items.

It is our responsibility to supply you with goods that meet your consumer rights. In the unlikely event there is an issue with your order or payment please contact our Customers Service team within 14 days of your order being shipped. - Damaged or missing items need to be reported within 14 days of the receipt of the order. - Any queries in regards to missing orders need to be informed to Create & Craft (Hochanda Global Limited) within 14 days from the date of dispatch. For any queries in regard to the above please contact our Customer Services team who are available 9am to 5pm Monday to Friday (excluding UK bank holidays).

If you wish to exercise your legal rights to reject products you must return them by post back to us or (if they are not suitable for posting) allow us to collect them from you. We will pay the costs of postage or collection. Please call customer services on 01733 60 2000 or email us at [email protected] for a return label or to arrange collection.

The following categories are excluded from the 14 day money back guarantee:

• Personalised Products
• CD`s
• Digital Downloads
• Food and drinks
• All made to order products from Storage 4 Crafts and other companies
• Live Plants, bulbs, tubers and other perishable gardening items.

Orders for any live plants or any other perishables can be cancelled up until the point of dispatch. Once dispatched they are exempt from our standard 14 day guarantee. Should your plants arrive dead, damaged or not as advertised please contact customer service with pictures and they will arrange a refund or replacement. Any hardware items are unaffected.

7. INTELLECTUAL PROPERTY

7.1 You acknowledge and agree that all copyright, trademarks and other intellectual property rights in the software and all material or content on this Website (including without limitation photographs, graphical images, artwork, data compilations, audio and video material) shall remain vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

7.2 You acknowledge and agree that the material and content contained within our services is made available for your personal non-commercial use only and that you may only download and print such material and content for the purpose of using this website, including making a purchase. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

7.3 Any rights not expressly granted in these terms are reserved.

8. AVAILABILITY OF SERVICES

8.1 While we try to ensure that the Services are available at all times, we will not be liable if for any reason they are unavailable at any time or for any period.

8.2 Access to the services may be suspended temporarily and without notice in the case of system failure, maintenance or repair, for the introduction of new facilities or for reasons beyond our control.

9. VISITOR MATERIAL AND CONDUCT

9.1 Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to our services will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

10. LINKS TO OTHER SERVICES

10.1 To provide increased value and for the convenience of our customers we may provide links to other websites or resources for you to access at your sole discretion and risk. You acknowledge and agree that , as you have chosen to enter the linked website, we are not responsible for the availability of such external resources or sites, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for (i) the privacy practices of such websites; or (ii) the content of such services, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources ; or (iii) the use which others make of these websites; or (iv) for any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance on any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources.

11. REGISTRATION, PASSWORDS AND SECURITY

11.1 To register with Create and Craft (Hochanda Global Limited) you must be aged 18 or over.
11.2 You must ensure that the details provided by you on registration or at any time are true, accurate, current and complete. You can update your registration at any time at the Customer Account section of our website.
11.3 When you register to use our services you will be asked to create a password. You must keep this password and your user name confidential and not disclose these or share them with anyone. Each registration is for a single user only.
11.4 You are responsible for the security of your password and you will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password, you should contact us immediately.
11.5 We may ask you to change your password, suspend or cancel your registration immediately at our reasonable discretion if we believe that there is likely to be a breach of security or misuse of the website, or if you breach any of your obligations under these terms and conditions.
11.6 If you are registering as a customer over the telephone you need to supply us with a valid telephone number so that we can register you as a customer. Unless you allow it, no outbound marketing calls will be made to this telephone number.
11.7 To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products. In particular, we will not be responsible for ensuring that the goods you order are suitable for your purposes. This does not affect your legal rights as a consumer, nor does it affect your contract cancellation rights.
11.8 Subject to clause 12.6 below, our liability to you (whether in tort, contract or otherwise) will be limited to the purchase price paid by you for the products plus any postage and packaging costs.
11.9 Except to the extent set out in these terms, we will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:

• Loss of goodwill or reputation; or
• Special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions

12. INDEMNITY

12.1 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of the Services, or the use by any other person using your registration details.

13. APPLICABLE LAW AND JURISDICTION

These terms and conditions shall be governed by and construed in accordance with English law. We both agree to submit to the non-exclusive jurisdiction of the English courts for all purposes in connection with these terms and conditions including our privacy policy.

14. MISCELLANEOUS PROVISIONS

14.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.
14.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
14.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.
14.4 If you breach these terms and conditions and we take no action, we will still be entitled to use our rights and remedies at a later date or in any other situation in which you breach these terms and conditions.
14.5 These terms and conditions and the policies referred to in them and your order form are the only terms which apply to your use of the services and the purchase of products from us via the Services. You acknowledge that you have not entered into this arrangement in reliance on any other statement, warranty or representation made by us or on our behalf.
14.6 Any reviews on products posted on www.createandcraft.com are the expression of opinions by individuals and do not represent our views.
14.7 Hochanda Global Ltd, trading as Create and Craft, reserve the right to amend, alter, or cancel any promotion on live TV or via digital communications.

These Terms and Conditions ("Terms") are applicable to your membership of the Create and Craft Club ("the Club") and your purchase of craft products through the Create and Craft website, www.createandcraft.com or over the phone.

Your membership is with the Create and Craft Club, operated and controlled by Hochanda Global LTD trading as Create and Craft.

Member tier details & benefits:

The membership fee for the classic tier of the Create and Craft Club is £10/$15 per year. Create and Craft reserve the right to adjust this membership fee at any time.

Your membership will automatically renew 12 months after your initial purchase unless you tell us that you do not wish for this to happen. You do not need to notify us if you wish to renew your membership, we will renew your membership automatically on each anniversary of the date you joined the Club and will deduct the current annual membership fee from the credit or debit card registered to your account.

• 10% Discount – Club members will receive a 10% discount on all product purchases, excluding delivery, Club membership and selected products. Hochanda, trading as Create and Craft, reserve the right to remove Club discount from any product or promotion at any time.
• Exclusive Weekly Offers – Club members will receive weekly offers via e-mail. Please note that members will need to make sure they are subscribed to our marketing emails to receive Club discounts.
• Access to Club Members Area – Club members will have access to an exclusive members-only area on our website (https://createandcraft.com/members-area). Here they can find the latest projects, downloads, offers. They can also view the previous monthly prize draw winners and find VIP gifts.
• Free/Discounted Tickets – Club members will be able to claim free Crafting Live tickets and get 50% off full retail price ICHF tickets.
• Monthly Prize Draw – Club members will automatically be entered into a monthly prize draw, worth at least £500, from which a winner will be chosen at random. For more information, see
• Monthly Newsletter – Club members will receive a monthly newsletter via e-mail, where they can find the latest news about Create and Craft.
• Downloads and Exclusive Content – Club members will be able find downloads and have access to exclusive content within the members area.
• Exclusive Facebook Group – Club members will be able to join an exclusive Facebook group where they can talk to other Club members, share their projects, be involved in live events such as Q&As with guests and presenters and find exclusive content.
• Club Priority Pass – Club members will receive an early access e-mail for special offers and deals ahead of general release.

Freedom tier details & benefits:

The Freedom tier of the Create and Craft Club entitles you to free unlimited standard UK delivery on all orders, as well as all Create and Craft Club Member benefits listed above.

The membership fee for the Freedom tier of the Create and Craft Club is £10/$25 per month. Create and Craft reserve the right to adjust this membership fee at any time.

Your membership will automatically renew every month after your initial purchase unless you tell us that you do not wish for this to happen. You do not need to notify us if you wish to renew your membership, we will renew your membership automatically each month on the date you joined the Club and will deduct the current membership fee from the credit or debit card registered to your account.

Automatic Club Monthly Prize Draws:

These prize draws offer a chance to win a prize bundle (“the Prize Bundle”) valued at £500 each month. Enrolment for eligibility is automatic for all active Club subscribers who have made a purchase within the last 30 days.

This prize draw is open to all Club subscribers from both Freedom and Member tiers who are aged 18 years or over, making at least one (1) purchase within said month. Employees and agents of Create and Craft or associated parties of Hochanda Global Limited are not permitted to take part.

The winner will be contacted by Create and Craft at the beginning of the subsequent month using the details attached to the subscribing account. If contact and confirmation is not possible within seven (7) days of notification, then the winner will forfeit the Prize Bundle and Create and Craft shall select another winner from all eligible entries.

Hochanda Global Limited, trading as Create and Craft, reserve the right to cancel or remove this promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion. By entering, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the competition at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the competition due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

There is no cash alternative to this prize. Personal data collected for purposes of competition only and will be processed in accordance with the privacy policy of Hochanda Global LTD.

Hochanda Global Limited, trading as Create and Craft, is also not liable for any loss or damage of the giveaway once it has left our warehouse and will not be liable to replace the prize lost.

Free & discounted tickets:

You must claim tickets at least 3 days in advance of the start of the event date.

You cannot collect tickets at the door on the day of the event.

Club Members can order tickets via the Create and Craft website or by phone.

Tickets will be emailed to the address that your account is linked to.

Please check your inbox and junk folders for tickets. These need to be printed and taken with you to the event.

Create and Craft have the right to withdraw or change this offer at any time. Create and Craft have the right to claim back any tickets that have been purchased outside of the terms above.

Please note that Crafting Live is managed by Highlight Crafts Ltd. Any queries regarding the Crafting Live events should be directed to Highlight Crafts.

General Terms:

Please read these Terms carefully. By joining the Club and/or using the benefits provided, you accept these Terms. If you are reading an electronic copy of these Terms, please print or save a copy for your records:

Hochanda reserve the right to change or remove any of the Club benefits at any time. However, Hochanda will aim to notify Club members of any changes with at least 30 days’ notice via email communication.

Membership is only available to customers over the age of 18.

The information that you provide about yourself to the Club will only be used in accordance with Hochanda’s Privacy Policy.

We aim to notify you at least 30 days in advance of any change to the membership fee. Whilst we reserve the right to change the membership fee at any time, you will not be charged any revised fee until your membership is due for renewal.

You have the right to cancel your membership at any time within 14 days of purchase of membership (initial purchase or renewal); if you wish to cancel within 14 days you will receive a full refund. Please note that if you make any purchase using your 10% discount at any time during this 14-day cancellation period, you will not be entitled to a refund on your membership.

To exercise this right, you must notify us in writing, by email, or over the phone (to the addresses set out below), and you will receive the refund of your membership fee as detailed.

Upon expiry, cancellation or termination of your membership, access to all the benefits listed will be terminated.

Please note that if you wish to cancel your membership after 14 days, refund of the annual membership fee cannot be given.

This right to cancel is in addition to your consumer right to cancel your membership within 14 days of purchase. The cancellation period starts to run from the day after you purchase membership.

Refunds can only be made to the credit/debit card originally used for purchase of membership.

If at any time payment details need to be updated due to a change of payment method, Hochanda Global Limited should be contacted at the customer’s earliest convenience to ensure that the future payments can be updated prior to them being processed.

Notice must be given in writing to: Create and Craft Club, Hochanda House, Nene House, Nene Valley Business Park, Oundle, Peterborough PE8 4HN, or email us at [email protected], or via phone on 01733 60 2000.

Create and Craft reserve the right to cancel your membership if you do not comply with these Terms.

You may not transfer or assign any or all of your rights or obligations under these Terms.

These Terms replace all previous versions, are correct as of the date below and shall be governed by and construed in accordance with the laws of England, and any disputes will be decided only by the English courts.

Create and Craft reserves the right to change these Terms, at any time, on reasonable notice for legal, regulatory, business or policy reasons. Members who continue to use or accept the Club benefits following such a change will be considered to have accepted the updated Terms.

A person who is not a party to these Terms shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

The copyright and other intellectual property rights in the contents and design of this website and any material e-mailed to you, provided on CD ROM or otherwise supplied or made available to you in conjunction with the Club, (such contents, design and materials being collectively referred to as the 'Club Content'), is the property of Create and Craft or its licensors. You acknowledge and agree that the Club Content is made available for your personal, non-commercial use only and that you may only display on a computer screen, download, and print such material and content for such purpose, and for the purpose of making a purchase through this website. In particular, but without limiting the general application of the restrictions contained in the preceding sentence, you may not (and agree not to assist or facilitate a third party to) do any of the following (without our permission in writing):

Reproduce, store in or post or publish on or link or transmit to any other website, newsgroup, social media site (including without limitation Facebook, Twitter, Pinterest, Instagram, YouTube), mailing list, electronic bulletin board, server or other storage device connected to a network all or any part of the Club Content; or

Modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, or in any way exploit all or any part of the Club Content; or

Remove any copyright or trademark notice from any of the Club Content

Any use of the Club Content not specifically permitted above is expressly prohibited.

Access to the Club Content is included in your Club membership subscription. You are responsible for the payment of all other charges associated with your use of this site. If your use of this site or your membership of the Club is terminated by us, you will not be entitled to receive a refund. You will continue to be responsible for any fees or other charges incurred by you prior to such termination.

Create and Craft is a trading name of Hochanda Global Limited, Nene House, Nene Valley Business Park, Oundle, Peterborough PE8 4HN, who is the promoter of the Club.

To easily receive all updates, offers and information regarding your club membership, make sure to have a valid email address registered to your account.

Digital membership benefits will only be available with a valid email address assigned to account registered to a club membership.

Employees and agents of Create and Craft or associated parties of Hochanda Global Limited, their suppliers, or third party interest groups are not permitted entry to the Exclusive Facebook Group (The Create and Craft Club Collective) due to privacy reasons. By submitting an request for entry, entrants must agree to these terms. Accounts found to be circumventing the vetting process will be removed.

Our TV channels and the Create and Craft Services are operated by Hochanda Global Limited, trading as Create and Craft, a company registered in England and Wales whose registered office is at:

Hochanda Global Ltd,
Nene House,
Nene Valley Business Park,
Oundle,
Peterborough,
PE8 4HN.

Our company registration number is 12063361

Our VAT registration number is GB 213 531 450

Our trading address is:

Create and Craft,
Nene House,
Nene Valley Business Park,
Oundle,
Peterborough,
PE8 4HN.

FLEXI-ORDER

• Flexi-Order gives you the option to spread the cost of your entire basket into 3 equal payments (P&P included in first payment)
• To qualify for Flexi-Order customers must add products totalling £250/€250/$250 or more to their basket after all other discounts have been applied and excluding P&P
• Flexi-Order is optional and is only applied as a payment method if requested by the customer
• If you order multiple flexi-buy products at the same time as non flexi-buy products, with different payment schedules, you will be given the option of paying for all products over the longest period
• Flexi-Order applies after all other discounts and excluding P&P
• Craft Price Drop products will not be included in Flexi-order. A Craft Price Drop items values will not contribute to the £250/€250/$250 basket value needed to allow Flexi-order to be selected. Craft Price Drop items will need to be paid for the same day as they are purchased.

FLEXI-BUY

• Create and Craft offers flexi-buy as a payment option to split the cost of selected products into payments of 2, 3 or 4 instalments. The flexi-buy offering aims to ensure that higher price products can still be affordable.
• Flexi-buy is available on selected products only and these products are clearly marked with the Red flexi-buy logo
• The number of flexi-buy payments are predetermined on a product by product basis by Create and Craft and these cannot be selected by the customer. Flexi-buy is optional and is only applied as a payment method if requested by the customer. If flexi-buy is not requested, the transaction will be processed in full.

GENERAL TERMS FOR FLEXI-BUY & FLEXI-ORDER

• Create and Craft reserve the right to remove, without any reason, the option to purchase products on Flexi-Order or flexi-buy
• The initial flexi-buy/Flexi-Order instalment will be charged at point of placing the order. All future and subsequent flexi-buy instalments will be charged on the monthly anniversary of the order being placed.
• Subsequent instalments are processed using our automated recurring payment system which uses a secure payment token to complete the transaction. Create and Craft do not store any sensitive payment data as part of the flexi payment offering.
• Our payment system rounds up or down the 2, 3 or 4 equal instalments on a Flexi-Order and the selected product lines on a Flexi-buy to the nearest penny.
• If you apply a discount voucher to your order containing flexi-buy or Flexi-Order, the discount voucher will be split amongst the products in your basket and across the flexi-buy/Flexi-Order instalments
• If an item is returned to Create and Craft for a refund prior to all payments having been settled, any outstanding future payments will be cancelled and the amount to be refunded will be for settled payments only
• Should payment fail or be declined by the customer`s card provider, Create and Craft will contact the customer by telephone or by writing to look for an amicable solution to settle the outstanding payment. Should Create and Craft be unsuccessful in settling the outstanding payment, 3rd party agencies may be used to recover any outstanding balance. We would encourage customers to contact us before the payment due date if they expect the instalment to fail or decline.
• If at any time payment details need to be update due to a New/Lost/Stolen or Missing Card, Create and Craft should be contacted at the customers earliest convenience to ensure that the future payments can be updated prior to them being processed.
• Retention of Title - Notwithstanding delivery and the passing of risk, property in and title to the goods shall remain with Create and Craft until Create and Craft has received payment of the full price of (a) all goods and/or services the subject of the sales contract and (b) all other goods and / or services supplied by the Create and Craft to the buyer under any contract whatsoever. Payment of the total full retail price shall include, without limitation, the amount of any interest or other sum payable under the terms of this and all other contracts between Create and Craft and the buyer.
• There are credit limits applied to both Flexi-Order & Flexi-buy

ONE DAY SPECIAL

• One Day Special products will be available at their promotional price for varying periods of time not exceeding 14 days.
• The naming of the promotions does not reflect the time period that the promotional price is available for and is subject to change without prior notice.
• One Day Special Promotions will usually be launched 7 days a week at 6pm with subsequent live hours at 9pm and the following day at 10am and 2pm.
• Scheduled times and may be changed at any time without notice and additional live hours may be scheduled during the promotional period
• All promotions are subject to whilst stock lasts and are limited by stock levels, and or Time – Offers based on first come first served basis
• Hochanda Global Limited reserve the right to cancel/remove this promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of the promotion

NEW AND EXCLUSIVE

• New and Exclusive products will be available at their promotional price for varying periods of time not exceeding 14 days.
• All promotions are subject to while stock lasts and are limited by stock levels, and or Time – Offers based on first come first served basis.
• New and Exclusive promotions will usually be launched Monday to Thursday inclusive at 4pm with additional live hours at 8pm and 8am the following day.
• Times and days may be changed at any time without notice and additional live hours may be scheduled during the promotional period.
• Hochanda Global Limited reserve the right to cancel/remove this promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of the promotion

WEEKENDER

• Weekender Products will be available at their promotional price for varying periods of time not exceeding 14 days.
• Weekender promotions will usually be launched on a Friday evening at 8pm with additional live hours on Saturday at 12 Noon and 4pm and Sunday at 1pm and 5pm.
• The naming of the promotions does not reflect the time period that the promotional price is available for and is subject to change without prior notice.
• Times and days may be changed at any time without notice and additional live hours may be scheduled during the promotional period.
• All promotions are subject to while stock lasts and are limited by stock levels, and or Time – Offers based on first come first served basis
• Hochanda Global Limited reserve the right to cancel/remove this promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of the promotion

PICK OF THE WEEK

• Pick of the Week products will be available at their promotional price for varying periods of time not exceeding 14 days.
• Pick of The Week promotions will usually be launched on a Monday at 8am with additional live hours during the promotional period.
• Times and days may be changed at any time without notice and additional live hours may be scheduled during the promotional period.
• The naming of the promotions does not reflect the time period that the promotional price is available for and is subject to change without prior notice.
• All promotions are subject to while stock lasts and are limited by stock levels, and or Time – Offers based on first come first served basis
• Hochanda Global Limited reserve the right to cancel/remove this promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of the promotion

MONTHLY MEGA DEAL

• Monthly Mega Deals will be available at their promotional price 31 days consecutive
• The naming of the promotions does not reflect the time period that the promotional price is available for and is subject to change without prior notice.
• All promotions are subject to while stock lasts and are limited by stock levels, and or Time – Offers based on first come first served basis
• Hochanda Global Limited reserve the right to cancel/remove this promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of the promotion

DEAL OF THE DAY

• Deal of the Day will be available once every 24 hours, wherein a product will have it's price reduced for that period.
• Deal of the Day promotions run from 06:00 until 23:59 (UK time).
• All promotions are subject to while stock lasts and are limited by stock levels, and or Time – Offers based on first come, first served basis
• Hochanda Global Limited reserve the right to cancel/remove this promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of the promotion
• Please note - this promotion is exempt from 'gift with purchase' mechanics used in other promotions and as such, will not be eligible.

BOOK OF THE MONTH

• Book of the Month products will be available at their promotional price for consecutive 31 days
• The naming of the promotion does not reflect the time period that the promotional price is available for and is subject to change without prior notice.
• All promotions are subject to while stock lasts and are limited by stock levels, and or Time – Offers based on first come first served basis
• Hochanda Global Limited reserve the right to cancel/remove this promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of the promotion
• Please note - this promotion is exempt from 'gift with purchase' mechanics used in other promotions and as such, will not be eligible.

GENERAL TERMS:

Create and Craft is delighted that our customers wish to create and sell personal craftwork items which have been produced incorporating our suppliers' products, designs, and images. Create and Craft does not wish to restrict creativity, but must protect the intellectual property of third parties.

Whilst most suppliers of Hochanda Global Limited will allow you to sell your personal craftwork, we always advise checking the information on individual products prior to purchase for the terms and conditions of individual suppliers, product manufacturers or UK distributors of the products before attempting production with the intent of sale.

Create and Craft (Hochanda Global Limited) will endeavour to always make clear during the product demonstrations if for any reason you will not be able to sell your works.

If you are unsure of which suppliers products you have purchased, or should have any further questions on this topic, please contact our customer care team.

FIRST ORDER USE ONLY:

• These code offers are limited to one use per order per household and applies to new customers only.
• The saving is as stated in the promotional collateral.
• Valid during the dates shown within the stated promotion.
• If the voucher code is redeemed against a Clearpay, Flexi-buy or Flexi-order purchase, the discount is applied to the first payment only.
• To activate these promotions, a valid discount code must be quoted at time of order (or input online).
• Please refer to promotiional details or indivual terms for prerequisites such as minimum spend, product limitations, or account age.
• Misuse or abuse of discount codes may lead to the promotion being terminated early. Hochanda Global Limited trading as Create and Craft reserve the right to do so at any point without notice.
• Hochanda Global Limited trading as Create and Craft reserve the right to cancel, alter, or remove promotions at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relates to the removal of any promotion.

GENERAL:

• The mechanics of any such discount code is as stated in the promotional collateral.
• Codes are valid during the dates shown within the stated promotion.
• Codes exclude postage or shipping reductions unless stated otherwise.
• One voucher code per order per household unless stated otherwise.
• If the voucher code is redeemed against a Clearpay, Flexi-buy or Flexi-order purchase, the discount is applied to the first payment only.
• A valid discount code must be quoted at time of order (or input online).
• Misuse or abuse of discount codes may lead to the promotion being terminated early. Hochanda Global Limited trading as Create and Craft reserve the right to do so at any point without notice.
• Sharing of discount codes is not accepted; codes issued are intended specifically for the recipient and misuse may lead to the termination of the codes issued.
• Hochanda Global Limited trading as Create and Craft reserve the right to cancel, alter, or remove promotions at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relates to the removal of any promotion.

SOCIAL MEDIA GIVEAWAYS TERMS:

• Each giveaway will run for the duration of the dates stated.
• Any entry made after the closing time stated will not qualify.
• The prize/giveaway is non-transferable, non-refundable and non-changeable. There is no cash alternative to the prize.
• Hochanda Global Ltd trading as Create and Craft reserves the right to award a substitute prize of an equal or greater value if the stated prize becomes unavailable.
• A valid entry is defined by the instructions given at the time.
• A winner will be drawn at random and announced within the comments of that particular social post, or contacted directly using the method of entry. Winners will be asked to contact Create and Craft to pass on their details.
• The winner will have 7 days to contact Create and Craft and pass on their details. Failure to meet this deadline will result in a new winner being picked at random to replace the original winner.
• Entrants must be over 18.
• Hochanda Global Limited trading as Create and Craft reserve the right to cancel, alter, or remove any promotion at any point and without prior notice; Hochanda Global Limited trading as Create and Craft will not be liable for any financial loss or value that directly relate to the removal of this promotion.
• Hochanda Global Limited T/A Create and Craft is also not liable for any loss or damage of the giveaway once it has left our warehouse and will not be liable to replace the prize lost.

These terms are for promotional materials made available via the Create and Craft and Shop Extra websites, promotional emails, and social media accounts. These terms exclude giveaways and prize draws unless explicitly stated.

Promotional periods run until the date given on each individual offering. Any promotional codes given exclude a reduction in postage costs as standard, unless explicitly stated otherwise. Digital and downloadable products, such as Club Membership, are typically excluded from all promotions as standard, unless explicitly stated otherwise.

Savings, discount codes, and special offers are intended for the audience and recipients they are presented to. Promotions are limited to one redeem per customer per household as standard. Misuse or abuse of these mechanics may lead to the promotion being terminated in full and the offending orders cancelled. Repeated misuse or purposeful circumvention of mechanisms may result in your account being suspended with any open and pending orders cancelled.

Hochanda Global Limited, trading as Create and Craft and Shop Extra reserve the right to cancel, remove, or end any promotion at any point and without prior notice due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time. Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of a promotion.

By using these promotional mechanics, you accept and adhere to these terms and conditions as well as all other qualifying terms and conditions present on the Create and Craft website.

These terms are for Clarity Crafts 30th Birthday Gift with Purchase. This promotional period runs from Friday, the 31st of August at 18:00 (BST) until 17:00 (BST) on Sunday, the 3rd of September.

Purchases of selected Clarity products featured on live shows will be eligible for a gift with purchase, limited to one per customer. Qualifying products will premiere on different live hours, listed below.

Purchases of qualifying products must be made within the time frame given to qualify for the gift with purchase – any purchase outside of this promotional period will not be eligible to receive the gift. Digital and downloadable products, such as Club Membership, as well as event tickets are excluded from this promotion. All gifts with purchase are subject to stock availability and bound by existing delivery terms and conditions. No vouchers or promotional codes are required to claim.

There is no cash alternative to this gift. Hochanda Global Limited, trading as Create and Craft, is also not liable for any loss or damage of the gift once it has left our warehouse and will not be liable to replace it if lost or damaged in transit.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw this promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

This promotional period runs from 5th September 2023 at 00:01 (GMT) until 8th September 2023 at 23:59 (GMT).

20% off Rowandean Embroidery, using code ROWANDEAN20 at checkout.

Code only applies to products in the Rowandean brandshop on the website.

Digital and downloadable products, such as Club Membership, are excluded from this promotion. All promotions are subject to stock availability and bound by existing delivery terms and conditions.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

This promotional period runs from 5th September 2023 at 00:01 (GMT) until 7th September 2023 at 23:59 (GMT).

Get 20% off a £30 spend across the Paper and Card category, using code 20STOCKUP at checkout.

Code only applies to products featured in the Paper and Card category on the website. Basket must total at least £30.00 from qualifying products.

Digital and downloadable products, such as Club Membership, are excluded from this promotion. All promotions are subject to stock availability and bound by existing delivery terms and conditions.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

This promotional period runs from the 4th September 2023 at 18:00 (GMT) until 6th September 2023 at 17:59 (GMT).

During this time period, featured products on the "Tonic Studios Up To 50% Off One Day Special" will feature additional savings for Club Members. Qualifying products are listed below:

879309 - Tonic Studios Intricate Oval Collection - 43 Dies

481681 - Tonic Studios Entwining Ivy Die Set - 11 Dies

227061 - Tonic Studios Intricate Oval Layering Die Set - 13 Dies

285840 - Tonic Studios Selection of Sentiments Die Set - 19 Dies

025571 - Tonic Studios Cabinet Hexagon Box Die Complete Collection - 84 Dies

610722 - Tonic Studios Hidden Liaison Cabinet Box Die Set - 43 Dies

231910 - Tonic Studios Cabinet Hexagon Box Die Complete Collection - 84 Dies

006048 - Tonic Studios Tres Chic Handbag Gift Box Die Set - 33 Dies

311942 - Tonic Studios Country Lock Box Die Set - 37 Dies

382689 - Alluring Perfume Bottle - Delicate Fragrance Die Set

937866 - Tonic Studios Alluring Perfume Impassioned Incense Die Set - 29 Dies

962294 - Tonic Studios Alluring Perfume Bottle - Ephemeral Essence Die Set - 27 Dies

556204 - Tonic Studios Tim Holtz Travel Media Mat - Right Handed

397076 - Tonic Studios Tim Holtz Travel Media Mat - Left Handed

359514 - Tim Holtz media Grip x 2

201814 - 2 pack of Low Tack tape with Tape dispenser

Digital and downloadable products, such as Club Membership, are excluded from this promotion. All promotions are subject to stock availability and bound by existing delivery terms and conditions.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw this promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

This promotional period runs from 6th Sep 2023 at 00:01 (GMT) until 9th Sep 2023 at 23:59 (GMT).

20% off Halloween Crafts, using code HALLOWEEN at checkout.

Code only applies to products in the Halloween Crafts category on the website.

Digital and downloadable products, such as Club Membership, are excluded from this promotion. All promotions are subject to stock availability and bound by existing delivery terms and conditions.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

This promotional period runs from 5th Sep 2023 at 16:30 (GMT) until 7th Sep 2023 at 23:59 (GMT).

40% off Studio Light, using code STUDIO40 at checkout.

Code only applies to products in the Studio Light brandshop on the website.

Digital and downloadable products, such as Club Membership, are excluded from this promotion. All promotions are subject to stock availability and bound by existing delivery terms and conditions.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

This promotional period runs from 6th Sep 2023 at 00:01 (GMT) until 13th Sep 2023 at 23:59 (GMT).

20% off Quilters Trading Post products, using code QTP20 at checkout.

Code only applies to products in the Quilters Trading Post brandshop on the website.

Digital and downloadable products, such as Club Membership, are excluded from this promotion. All promotions are subject to stock availability and bound by existing delivery terms and conditions.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

This promotional period runs from 8th Sep 2023 at 00:01 (GMT) until 10th Sep 2023 at 23:59 (GMT).

20% off Forever Flowerz products, using code FFLOWER20 at checkout.

Code only applies to products in the Forever Flowerz brand shop on the website.

Digital and downloadable products, such as Club Membership, are excluded from this promotion. All promotions are subject to stock availability and bound by existing delivery terms and conditions.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

This promotional period runs from 9th Sep 2023 at 00:01 (GMT) until 10th Sep 2023 at 23:59 (GMT).

20% off Oakwood products, using code OAKWOOD20 at checkout.

Code only applies to products in the Oakwood brand shop on the website.

Digital and downloadable products, such as Club Membership, are excluded from this promotion. All promotions are subject to stock availability and bound by existing delivery terms and conditions.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

This promotional period runs from 10th Sep 2023 at 00:01 (GMT) until 12th Sep 2023 at 23:59 (GMT).

30% off AALL & Create products, using code AALL30 at checkout.

Code only applies to products in the AALL & Create brand shop on the website. Please note: products features in the 'AALL & Create September 2023 TV Shows' brand shop page are not eligible for this promotion.

Digital and downloadable products, such as Club Membership, are excluded from this promotion. All promotions are subject to stock availability and bound by existing delivery terms and conditions.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

This promotional period runs from 11th Sep 2023 at 00:01 (GMT) until 12th Sep 2023 at 23:59 (GMT).

30% off all Katy Sue products, no code or voucher necessary.

Digital and downloadable products, such as Club Membership, are excluded from this promotion. All promotions are subject to stock availability and bound by existing delivery terms and conditions.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

This promotional period runs from 11th Sep 2023 at 00:01 (GMT) until 12th Sep 2023 at 23:59 (GMT).

20% off all IndigoBlu products using code '20OFFBLU' at checkout.

Code only applies to products in the IndigoBlu brand shop on the website.

Digital and downloadable products, such as Club Membership, are excluded from this promotion. All promotions are subject to stock availability and bound by existing delivery terms and conditions.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

These terms and conditions contain information for the Stamps By Me 8 Month Celebration Subscription. Please read these terms carefully. By purchasing the subscription you accept these terms.

1. General

Hochanda Global LTD and Stamps By Me reserve the right to review and revise these terms and at any time. Any such changes will take effect when posted to the website. Hochanda Global LTD and Stamps By Me will endeavour to inform customers of any changes within 21 days’ notice of them taking effect.

2. Contents

Contents of each monthly box will differ month to month and follow a unique theme. Individual contents may vary. Variety of contents may contain, but are not limited to: paper, stamps, stencils, dies, and embellishments. Stamps By Me reserve the right to alter contents prior to despatch. All contents will contain items of at least £65.00 in value. Purchases from Create and Craft will also include a gift with purchase valued at £9.99 RRP.

3. Purchasing

Full payment for the subscription must be paid in advance. Payment may be made using Flexi-Pay where available. Purchase must be made before of September 2023, as such there is no option to purchase or opt in after the given date.

4. Delivery and Fulfilment

Each monthly box within the set will be despatched from the first week of October 2023, with each subsequent delivery thereafter within the first week of every month. Create and Craft, on behalf of Stamps By Me, will despatch and confirm the delivery details directly to customers via e-mail where possible. Stamps By Me agree to make every reasonable effort to deliver products within this timescale, notwithstanding delays due to unforeseen factors. Delivery will be made on the following months, totalling eight (8) per subscription: October 2023, November 2023, December 2023, January 2024, February 2024, March 2024, April 2024, May 2024.

5. Pricing

The fee of £360.00 per 8-month subscription is set and confirmed at the time of writing. This figure includes and covers the cost of postage and as such no extra charges will be incurred for each monthly delivery.

6. Cancellation and Returns

Your intent to cancel should be made within the first 14 days of receipt of the first delivery. After this period, refunds cannot be guaranteed. If you wish to exercise your legal rights to reject products, you must return them by post back to us or (if they are not suitable for posting) allow us to collect them from you. We will pay the costs of postage or collection. Please call customer services on 01733 60 2000 or email us at [email protected] for a return label or to arrange collection.

• By entering the prize draw you are agreeing to these prize draw terms and conditions.
• The prize draw is being run by Hochanda Global Limited.

Eligibility to enter

• The prize draw is open to entrants over 18 years of age (Hochanda Global Limited staff members are excluded from the draw).
• In entering the prize draw, you confirm that you are eligible to do so and eligible to claim any prize you may win.
• A maximum of one entry per household is permitted.
• The prize draw is free to enter.

How to enter

• The prize draw will include those currently on our mailing list and all new subscribers up to 2PM on the 18th of September 2023. Entries after that time and date will not be included in the draw.
• To enter the prize draw simply fill out your details at the end of the survey here.
• Hochanda Global Limited will not accept responsibility if contact details provided are incomplete or inaccurate.

The prize

• The prize will be one Brother ScanNCut SDX900 Machine. (SKU – 522991)
• Hochanda Global Limited’s use of particular brands as prizes does not imply any affiliation with or endorsement of such brands.
• The winner will be drawn at random.
• The prize is non-exchangeable, non-transferable and no cash alternatives will be offered.
• We reserve the right to substitute prizes with another prize of equal or higher value if circumstances beyond our control make it necessary to do so.
• The decision of Hochanda Global Limited regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

Winner announcement

• The winner will be notified after the 2nd of October 2023 via the email provided during subscription.
• Hochanda Global Limited will attempt to contact the winner by email up to two times.
• If the winner does not respond to the emails notifying them of their win within 14 days of the second email, they will lose their right to the prize, and Hochanda Global Limited reserves the right to choose and notify a new winner.

Receipt of the prize

• Please allow 14 days for delivery of the prize

Data protection and publicity

• You consent to any personal information you provide in entering the prize draw being used by Hochanda Global Limited for the purposes of administering the prize draw, and for those purposes as defined within our privacy notice.
• All personal information shall be used in accordance with Hochanda Global Limited Privacy Notice.

Limitation of Liability

General

• Hochanda Global Limited reserves the right to cancel the prize draw or amend these terms and conditions at any time, without prior notice.
• The prize draw and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Flexi-Buy:

These terms are for Flexi Christmas promotional event. This promotional period runs from Friday, the 22nd of September at 18:00 (GMT) until 17:00 (GMT) on Sunday, the 24th of September.

During the promotional time frame given, orders containing at least one product valued at £15.00 and over will enable the option to spread the total basket cost across three instalments of Flexi-Buy (excluding postage).

Normal Flexi-Buy terms and conditions apply. For full details, please read more here.

Members Discounts:

During the promotional time frame given, all live shows will include at least one item with up to 30% discount for Club Members. Discounts are automatically applied at the checkout, as such no vouchers or promotional codes are required.

General:

Digital and downloadable products, such as Club Membership, are excluded from these promotional mechanics. Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

Flash Sale Tim Holtz - 20% Off - 20HOLTZ - Terms and Conditions – October 2023

All of the terms below apply from 13th October 2023 at 00:01 (GMT) until 15th October 2023 at 23:59 (GMT).

Use voucher code 20HOLTZ at checkout to receive 20% off any products within the ‘Tim Holtz’ brandshop.

Discount only applies to products within the 'Tim Holtz' Brandshop (Brand 207). URL: https://createandcraft.com/brand/207/tim-holtz

Digital and downloadable products, such as Club Membership, are excluded from this promotion. All promotions are subject to stock availability and bound by existing delivery terms and conditions.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, extend, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the competition at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

AALL & Create 7th Birthday Event Terms and Conditions – October 2023

These terms are for AALL & Create 7th Birthday promotional event running from Sunday the 15th of October at 17:00 (GMT) until Monday the 23rd of October at 00:00 (GMT).

Purchases of AALL & Create branded products featured on the listed shows will be eligible for a gift with purchase limited to one per customer, while stocks last. Purchases must be made between dates given to qualify to receive the gift with purchase. Digital and downloadable products, such as Club Membership, are excluded from this promotion.

16.10.23 @ 18:00 & 21:00, 17.10.23 @ 10:00 & 14:00 - Autour de Mwa One Day Special

17.10.23 @ 15:00 & 19:00, 18.10.23 @ 07:00 – Janet Klein

18.10.23 @ 12:00, 17:00 & 19:00 – Tracy Evans

18.10.23 @ 16:00 & 20:00, 19.10.23 @ 08:00 -Bipasha Bk

All gifts with purchase are subject to stock availability and bound by existing delivery terms and conditions. No vouchers or promotional codes are required to claim and will be calculated at checkout.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the competition at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.

These terms are for the Black Friday Free Create and Craft Goodie Bag promotional event running from Monday the 21st of November at 15:30 (GMT) until Monday the 27th of November at 23:59 (GMT).

Customers purchasing the Create and Craft Club Freedom Monthly Subscription (product code 888888) during the time frame stated will receive a Free Create and Craft Goodie Bag worth £50.00, subject to stock availability and bound by existing delivery terms and conditions. No vouchers or promotional codes are required to claim and will be calculated at checkout.

Hochanda Global Limited, trading as Create and Craft reserve the right to cancel, remove, or end this or any other promotion at any point and without prior notice – Hochanda Global Limited will not be liable for any financial loss or value that directly relate to the removal of this promotion. There is no cash alternative to this promotion. Hochanda Global Limited, trading as Create and Craft, is also not liable for any loss or damage of the gift once it has left our warehouse and will not be liable to replace it if lost or damaged in transit.

By participating, you accept that Hochanda Global Limited, trading as Create and Craft reserves the right to; amend, extend, or withdraw the promotion at any time due to circumstances beyond its reasonable control and shall not be liable for any interruption to the promotion due to circumstances beyond reasonable control. Hochanda Global Limited, trading as Create and Craft reserve the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary these terms and conditions, at any time.