Contact Us


Hello! We love to hear from our family. Please see below the different methods of getting in touch with us.

Customer Service | Phone Order | Post | Website Help
Become a Supplier | Departments Enquiries

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Customer Service phone operator talking to a customer
Customer Service icon

Customer Service

The Call centre is open to help you from 9am to 5pm, Monday to Friday.

UK: 01733 60 2000
DE: (069) 22221-4056
NL: 085 208 6060
USA: 272-200-0300
EMAIL: [email protected]

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Order by telephone

You can order online, but if you prefer talking to someone, we have a call centre here in the UK, open to help you from 7am to 10pm, Monday to Friday.

UK: 01733 60 2000
DE: (069) 22221-4056
NL: 085 208 6060
USA: 272-200-0300

Customer on a telephone making an order
A customer posting a letter into a red post box
Contact by Post icon

Contact us by post

We still like to receive good old letters! We look forward to hearing from you.

Create and Craft,
Nene House,
Nene Valley Business Park,
Oundle,
Peterborough,
PE8 4HN.

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Need help using our website?

If you are experiencing any issues with the website, whether it is watching shows or ordering, please get in touch so that we can help.

UK: 01733 60 2000
DE: (069) 22221-4056
NL: 085 208 6060
USA: 272-200-0300
EMAIL: [email protected]

Customer using a laptop computer
A buyer and supplier shaking hands
Supplier icon

Become a Supplier

Do you have Craft, Hobby or Art products to sell? Do you want to learn more about how to showcase on TV? Create and Craft is the UK’s fastest growing dedicated Craft Shopping Channel and we pride ourselves on being Honest, easy to deal with, flexible and fair. Want to find out more? Then please contact our buying team on [email protected] and we will happily explain how we develop trade partnerships and the benefits of working with us.

EMAIL: [email protected]

Department Enquiries

CUSTOMER SERVICE

PHONE: 01733 60 2000
EMAIL: [email protected]

BUYING & TRADING TEAM

EMAIL: [email protected]

BROADCAST & PRESENTATION

EMAIL: [email protected]

MARKETING, SOCIAL MEDIA & PR

EMAIL: [email protected]

FINANCE

EMAIL: [email protected]